What to report
Report threats, harassment, hate, unwanted sexual content, impersonation, suspected underage use, financial requests, scams, stolen images, pressure to share private information or other suspicious account behavior. You do not need to prove every concern before reporting it. Explain what happened as clearly as you can and avoid making public accusations while a safety concern is being reviewed.
How to report safely
Use the in-app reporting tools when they are available, or email [email protected] with the profile name or link, relevant dates and a concise description. Include only information that is necessary to understand the concern, such as screenshots or message details when safe to share. Do not send passwords, one-time codes, full payment details, identity documents or another person’s private information unless the safety team specifically provides a secure route for it.
What happens after a report
The team may review the report, available content and relevant account activity, then request clarification or take proportionate action where appropriate. A report does not automatically establish wrongdoing, and privacy, safety and legal obligations can limit what we can disclose about another account or the outcome. We do not state a fixed review time because urgency, evidence and the nature of a concern can differ.
Protect yourself while reporting
Stop contact if you feel unsafe, block the account when that option is available and do not send money, codes or sensitive information. Preserve relevant messages, dates and profile details instead of confronting the person or trying to investigate them yourself. Tell a trusted person about an offline meeting concern, and contact local emergency services or an appropriate local authority when there is immediate danger, coercion, blackmail or a credible threat.
Scams, impersonation and verification
Be cautious of urgent money requests, investment pitches, requests to move immediately off-platform, inconsistent stories and pressure to keep a relationship secret. An approved verified tick is an identity-related signal after administrative review; it does not guarantee every profile claim, financial circumstance or future intention. Use it alongside careful conversation, video calls where appropriate and your own independent judgment.
Privacy and support alternatives
For questions about personal information or account deletion, use the Privacy Policy or Data Deletion route. For general account, billing or access help, use the Help Center or Contact page. For practical safety advice before or after a report, read the Safety Tips and Community Guidelines. If you believe content infringes copyright rather than creating a safety concern, use the Copyright Policy reporting route.