Be genuine
Use recent photographs and truthful personal information that represents you. Never impersonate another person, create a profile without their informed permission or intentionally misrepresent your marital status, location, identity, work, family circumstances or intentions. A verified tick is an identity-related signal after administrative review, not proof of every statement in a profile.
Respect boundaries
Accept a declined request gracefully. Do not pressure members to share contact, financial, intimate or family information, move a conversation off-platform, continue after a clear refusal or involve relatives without the member's knowledge and agreement. Family support can be valuable, but each person remains in control of their own profile, communication and consent.
Keep people safe
Never request money, promote investments, ask for passwords or one-time codes, or send abusive, threatening, exploitative or unwanted sexual content. Keep early communication inside the app, protect private information and report suspicious behavior so the team can review the relevant account activity.
Respect every background
Discrimination, hate, threats and humiliation are not accepted. Preferences may be expressed respectfully without attacking identities, communities, faiths, nationalities, genders, disabilities or family circumstances. Disagreement does not justify degrading language, intimidation or attempts to isolate another person from their support network.
Communicate with care
Be clear about your intentions and respond thoughtfully when you can. Do not use messages to manipulate, shame, threaten or repeatedly contact someone who has asked you to stop. A serious matrimonial conversation should leave room for questions, time to think and a free decision to continue or decline.
Use photos and media responsibly
Only upload photos or videos you have the right to share. Do not post another person's private images, documents, contact details or personal information without permission. Do not use content to harass, blackmail, threaten or pressure another member.
Report concerns and protect yourself
Use Report Abuse for threats, harassment, impersonation, financial requests, scams or other behavior that may breach these guidelines. Preserve relevant messages or dates, avoid confronting someone who may be unsafe and contact local emergency services first if anyone is in immediate danger. Privacy and safety may limit what the team can disclose about a review.